STUDIO POLICIES

Tuition Structure

Tuition is based on an entire season of dance (August 11, 2025 – June 6, 2026) with an average of 35 classes per season.
Yearly tuition fees are broken down into 10 monthly installments (August-May) charged to the card on file on the first of each month.
Tuition is non-refundable and it is not based on the number of classes in a month or on student’s attendance in their classes.
Families enrolling mid-season will be prorated from their start date.
Tuition is calculated to reflect scheduled studio holidays, so these closures are already accounted for in the season tuition rate. Our calendar generally follows the Fulton County & Fayette County School Systems.
Make-up classes are not offered for absences due to illness, travel, school obligations, injuries, or other personal commitments.

Payment Policies

Initial Payment: At the time of registration, the annual registration fee of $40 (1st student in family)/$25 (each additional student in family) plus the first monthly installment are due to secure your student’s space in class. Upon registering, our system will immediately process your registration fee. Our administrative team will then review your registration and process the remaining tuition balance to the card on file within 48 hours. This payment is non-refundable. If we are unable to process the payment, your student will be dropped from their enrolled class(es). We cannot hold a student's space in class without payment.
Registration Fee: The 2025-2026 registration fee is valid through June 6, 2026.
Monthly Installments: All accounts will be automatically charged on the 1st of the month towards tuition, Aug-May.
Payment Methods: We accept the following methods of payments: credit/debit card payments via parent portal and automatic payments (Visa, Mastercard, Discover, and American Express). No Cash or Checks. In order to register your dancer, a valid form of payment must be linked to your DSP Parent Portal account.
Tuition Late Fee: If your card on file is declined, an alternate payment must be made within 48 hours. A $20 late fee will be assessed for any payments not made in full by the 5th of the month. This includes declined charges for cards on file for any reason. Payment must be received by the 10th of the month in order for your student to attend class. If your account becomes past due, your dancer will not be permitted to attend class until your balance is paid in full.
Payment Processing: All monthly tuition payments, registration fees, concert fees, and concert balances will be auto-drafted to the card on file. You will be emailed a receipt after each transaction is auto-drafted.
Accounts: You will NOT receive monthly billing statements or invoices. You are responsible for staying up to date with your account balances via the parent portal.
Annual Tuition: You may pay the entire season in full or pay it in monthly installments. If you opt to pay the entire season in full prior to August 11, 2025, you will receive a 5% discount. Please note: If you choose to pay your dancer’s tuition for the full year and then withdraw from classes for any reason (loss of interest, school obligations, injury, illness, etc), a 30% penalty will be applied to your refund for the remainder of the year. We recommend only paying for the year in full if you are 100% confident your dancer will participate fully in the entire season. If for any reason we provide a tuition discount during one or more months of the season, this discount will not apply to prepayments. No further discounts are available.

Outstanding Fees

Families who do not meet their tuition or concert/costume payment obligations may be subject to a late fee and/or exclusion from performances. Costumes will not be distributed to students with unpaid class or concert fees.
If fees remain unpaid, external debt collection may be pursued, and any additional collection costs will be the responsibility of the client. Costume purchases are the financial responsibility of the parent/guardian.

Refund Policy

There are no refunds given for annual registration fee, tuition, costumes, concert fees or any acts of God including but not limited to, pandemics, natural disasters, etc.
There are no refunds given for missed classes due to weather closings, illness, injury, or personal commitments, etc.

Cancellation Policy

Norma's Academy of Dance reserves the right to make adjustments to our scheduled classes and/or cancel any class not meeting minimum enrollment requirements. In such cases, we will place your dancer into an appropriate alternative class.
NAOD management also reserves the right to change instructors or adjust class scheduling at any time throughout the season as needed. Additionally, all choreography, costumes, and studio policies are the intellectual property of Norma's Academy of Dance and may not be reproduced, shared, or sold by students or parents without the written permission of the director.

Withdrawal Policy

To withdraw from Norma’s Academy of Dance, you must submit a withdrawal form online via Google Form linked HERE or on our website. Withdrawal forms must be submitted by the 15th of the month prior to the next tuition billing cycle on the 1st of the month.
This notification is required to properly adjust your account and cancel billing for the following month. If notice is not given, your account will continue to be billed and you will be responsible for the charges.
Norma’s Academy of Dance does not accept verbal withdrawals from any classes.
Please note that accounts cannot be placed on hold. If an injury prevents your dancer from taking class, they are encouraged to attend in person to observe.
We can not hold a student’s space in class without monthly tuition payment. Therefore, if we do not receive payment and no notice of withdrawal is received, your student will be dropped from class and you must re-register for the following session.

Absences

If you are unable to attend a class due to illness, injury, personal commitment, school obligations etc, please submit absences under attendance in the Studio Pro Parent Portal. Tuition will NOT be prorated or adjusted in any way due to absences.

Dress Code

Adhering to the dress code is the responsibility of both students and parents. Appropriate attire and correct shoes are mandatory for class participation and will be strictly enforced.
Hair Policy: Hair must be pulled securely back off the face for all classes. A bun is preferred for ballet, while ponytails or braids are acceptable for other styles only if the hair is completely off the face and tightly secured. Loose hair is distracting and may limit your dancer’s ability to participate fully and safely. No beads are permitted. Beads are unsafe, noisy, and distracting to your child and others in the class.
Jewelry & Accessories: No jewelry may be worn to class. Small stud earrings are permitted. No hair barrettes or distracting accessories are allowed. Underwear should not be worn under leotards and tights, unless a pull-up is needed for SOAR students (ages 3–5).

Labeling Policy: All dance shoes, attire, bags, and gear must be clearly labeled with your dancer's first name and last initial on the inside. Dancers may occasionally misplace items during class, and proper labeling allows our staff to return lost belongings when found.

Stolen or Misplaced Property

Norma's Academy of Dance is not responsible for any lost, misplaced, or stolen items on studio premises. We strongly encourage families to label all belongings and avoid bringing valuables to the studio.

Communication Policy

All communication regarding your dancer’s schedule, progress, or account must go through the studio office. The preferred method of contact is via email at info@nadance.com.Please allow up to 48 business hours for a response.
To protect class time and staff boundaries, instructors cannot respond to questions between classes, and should not be contacted via personal text, phone, or social media regarding studio matters.

Performance Opportunities: Holiday & Annual Concert

By enrolling in our full season (August 2025 – June 2026), you are committing to participating in both our Holiday and Spring Concerts. All classes are assigned to perform. These concerts are a key part of our dance curriculum and an incredible opportunity for students to showcase their growth, build confidence, and celebrate their achievements with family and friends. Participation in both concerts is required for all YAA & Synergy Members.

If your family cannot commit to performance participation, we offer short 4–6 week sessions throughout the season that do not require concert involvement. Students who opt out of concert participation may be transferred into one of these session classes based on availability.

2025 Holiday Concert (December 13, 2025)
Participation in the Holiday Concert is automatically assumed, as all classes are assigned to perform. If your dancer will not be participating, you must notify us by submitting the Holiday Concert Opt-Out Form no later than September 1, 2025.
Please do not rely on your dancer to inform us that they will not be participating in the concert, as this will not be accepted.
If you enroll after September 1, the deadline to confirm Holiday Concert participation is September 30, 2025. Participation after this date will be considered on a case-by-case basis and full concert payment will be due at the time of confirmation.
2026 Spring Concert (June 6, 2026)
Participation in the Spring Concert is automatically assumed, as all classes are assigned to perform. If your dancer will not be participating, you must notify us by submitting the Spring Concert Opt-Out Form no later than January 30, 2026.
Please do not rely on your dancer to inform us that they will not be participating in the concert, as this will not be accepted.
If you enroll after January 30, the deadline to confirm Spring Concert participation is February 28, 2026. Participation after this date will be considered on a case-by-case basis and full concert payment will be due at the time of confirmation.

Concert Fees (Participation, Costume, & Tickets

There are concert and costume fees associated with each performance. These fees cover production costs and ensure a memorable, high-quality performance experience for dancers and their families.

Performance Participation by Program:

SOAR Students (Ages 3–5): Combo classes will perform a ballet dance in the Holiday Concert and a jazz or tap dance in the Spring Concert, depending on their class enrollment. If they are enrolled in additional classes, they will participate in the dances corresponding to those classes as well.

Enrichment Students: Perform one dance per class they are enrolled in.

YAA Students: Perform one dance per class, with the exception of designated technique-only classes (specified during registration).

Holiday Concert Fees

Concert Fee (includes space rental, liability insurance, production costs, access to the concert video, and a holiday gift):

1st Student: $175

2nd Student: $105

3rd Student: $50

Costume Fees: The Holiday Concert is a condensed showcase designed to celebrate the season while minimizing complexity for families. All costume fees include a labeled garment bag and hangers for easy organization. Families are responsible for purchasing tights and shoes separately. Specific requirements will be communicated along with concert details closer to the performance.

Ballet Costume:

SOAR Classes (Ages 3–5): $65 each

Enrichment & YAA Classes (Ages 5–18): $70 each

Jazz, Tap, Contemporary (Top Only):

Enrichment (Ages 5–10): $45 each

Enrichment Teen (Ages 11+): $50 each

Bottoms must be purchased separately by the family. Specific guidelines will be shared with concert details.

Hip Hop:

Students will purchase their own outfits. Specific style and color guidelines will be provided.

Spring Concert Fees

Concert Fee (includes space rental, liability insurance, production costs, access to the concert video, a commemorative t-shirt, and occasional bonus items as a thank-you):

1st Student: $175

2nd Student: $105

3rd Student: $50

Costume Fees: The Spring Concert is our full-scale production featuring complete costumes for all participating classes. All costume fees include a labeled garment bag and hangers for easy organization. Families are responsible for purchasing tights and shoes separately. Specific requirements will be communicated along with concert details closer to the performance

SOAR Classes (Ages 3–5): $65–$70 each (final cost communicated with concert details)

Enrichment & YAA Classes (Ages 5–18): $70–$75 each (final cost communicated with concert details)

Refund Policy: All concert and costume fees are non-refundable. This policy applies even if payment is processed because the opt-out form was not completed by the specified deadline. If you do not submit the opt-out form by the published deadline, we will assume your dancer is participating and charge the associated fees accordingly. By submitting payment, you are confirming your student’s participation in the concert. If you choose to withdraw your student’s participation after payment, no refunds or credits will be issued to your account. However, you will still receive all items included in the concert fee (costumes, t-shirt, etc.), which will be available for pickup at the studio.

Behavior and Conduct

Respectful conduct is expected from all dancers and parents. If there is an infraction, the director of the Academy reserves the right to ask the parent to withdraw from the studio.

Parents having any concerns with any of your child's instructors or class activity must contact the office to make an appointment for a conference. Please do not broach your concerns in the hallways or during normal class times, as this is not the proper time or manner to discuss.
Norma’s Academy of Dance has a zero-tolerance bullying and cyberbullying policy. If a student is involved in an instance of bullying, the parent will be notified immediately and asked to schedule a conference with the director. Bullying and cyberbullying are grounds for dismissal from Norma’s Academy of Dance.

Class Levels & Placement:

SOAR & Enrichment Programs: Class placement in our SOAR (ages 3–5) and Enrichment (ages 5–18) programs is thoughtfully determined based on a combination of age, experience, and skill level. Our goal is to place each student in an environment where they feel confident, supported, and appropriately challenged.

Age-Based Starting Points: Initial placement begins with a dancer’s age as of August 1, 2025. If a student is new to dance, they will be placed in the lower range of their age group to ensure they build a strong foundation. Example: A 4-year-old beginner would be placed in a 3–4 year old class, rather than a 4–5 year old class.
Skill-Based Assessment: While age helps guide initial placement, our faculty evaluates dancers throughout the season to ensure each dancer is placed in the class that best supports their growth and confidence. This is based on:
1. Technical execution of age-appropriate skills
2. Body awareness and coordination
3. Class focus, retention, and readiness for the next level
Progression & Promotions: Dancers are assessed twice per season (Oct/Nov and Apr/May). After each evaluation, families may receive a promotion recommendation if the student is ready to advance. To support consistent technical growth, students must spend at least one full season (10 months) in a level before moving up. Many dancers, especially younger ones, spend multiple seasons in the same level to build strong foundations. Our class levels include age ranges to support varied progression rates and allow dancers to grow at their own pace in a consistent environment.
Trust in the Process: We ask that all parents trust the placement process and the professional judgment of our teaching staff. Our faculty works closely with students each week and is committed to supporting every dancer’s development at a pace that nurtures both skill and confidence.

YAA Program: Placement in the Young Artist Academy (YAA) is based on technical ability, artistic development, and class readiness — not age. Dancers are evaluated by their instructors throughout the year, with advancement determined by mastery of skills and technique at each level.

Most dancers spend 2 or more years in a level. In some cases, a dancer may repeat a level while also beginning to train in the next level concurrently. Every dancer’s path is unique, and by joining YAA, families commit to trusting our process as we guide each student with care and intention.
Progress evaluations will take place in April 2026 to provide families with insight into their dancer’s growth throughout the year.
New for the 2026–2027 season: All YAA members will be required to attend the mandatory placement audition in April 2026 for the upcoming season.
We kindly ask that parents trust the expertise and professional judgment of our faculty when it comes to placement decisions.

Synergy Program: Placement in the Synergy program is determined by auditions each season held in April.

Arrival, Dismissal, & Lobby Protocol

To maintain a focused, safe, and welcoming environment for all dancers, please review the following procedures for drop-off, pick-up, and lobby use.

Students Ages 3–5: Families are welcome to escort young dancers to their classroom if they choose. However, we kindly ask that you exit the building after drop-off and do not remain in the lobby or hallway. Young students focus best without nearby distractions.
At the end of class, please return to the front door to pick up your dancer.
Students Ages 5+: Families may walk dancers in if needed, though front-door drop-off is preferred for students familiar with the studio. NAOD staff will ensure all dancers get to their classrooms safely. For pick-up, please come to the front door, especially if you’ve parked far away, to ensure your dancer is dismissed safely.
Parents & Caregivers: To keep our limited lobby space clear for dancers and their belongings, we ask that families wait outside during class time. This is a great opportunity to take a walk, run errands, or relax nearby.
You are always welcome to use the restroom, drop off snacks or water, or briefly check in with staff. Thank you for helping us maintain a calm and clutter-free environment
Students with Multiple Classes: If your dancer has a break between classes, they are welcome to wait in the hallway until their next class begins. Please ensure they have a water bottle and a quiet activity if needed.

Early Drop-Off & Late Pick-Up Policy

To ensure the maximum safety of our students, NAOD staff is responsible for dancers only during their scheduled class time.

Early Drop-Off: Students may arrive up to 30 minutes before the start of their first class. Please do not drop off earlier unless arranged in advance.
Late Pick-Up: Students should be picked up promptly at the end of class. We allow a 15-minute grace period after class ends.
If a student is picked up late more than three times, a $20 late pick-up fee will be applied to your account for each additional occurrence. This policy helps us ensure that all students are supervised appropriately and safely at all times.

Private Lesson Policy

All private lessons must be scheduled through the studio by emailing or visiting the front desk administrator. Families are not permitted to contact instructors directly for private lesson bookings. Once a lesson is scheduled, the cost will be posted to your account, with payment processed on the day of the lesson (though you may pay in advance). We require a minimum of 24-hour notice via email for any cancellations. Lessons canceled without 24-hour notice or no-shows will result in the card on file being charged the full lesson fee.

Rates:
- 45-minute private lesson: $90
- 60-minute private lesson: $120
Competition Choreography Privates (YAA Ensemble Only):
- Solo (30 min): $40
- Duet (30 min): $20 per person
- Trio (30 min): $14 per person
  *Contact the studio for longer private lesson options for Competition Choreography.

Release of Liability

I hereby acknowledge and understand that dance can be a strenuous activity. I agree to assume full responsibility for any risk of injury, illness, and loss of, damage to, or theft of personal property which may incur as a result of participating in any class or activity offered by Norma’s Academy of Dance, on the premises or at any venue where we participate as representatives of NAOD. I hereby release and agree to hold harmless Norma’s Academy of Dance, its owners, operators, employees and instructors from any and all liability whatsoever for any and all damages, losses or injuries, including death, I may sustain to my person or property or both, including but not limited to any claims, demands, actions, causes of action, expenses, and costs, including attorney fees, which may arise out of, result from or in connection in any manner with the participation classes taken physically at the Norma’s Academy of Dance studio premises. I agree that this consent and assumption of risk statement covers each and every event or activity sponsored by Norma's Academy of Dance. I acknowledge that I have carefully read this Waiver and Release and fully understand that it is a release of liability.

Medical Release

As the legal parent or guardian, I give permission to Norma's Academy of Dance, its owners, and operators to seek medical treatment for the participant in the event that they are not able to reach a parent/guardian or emergency contact. NAOD will not be responsible for the cost of any medical care or treatments. I hereby waive all claims whatsoever in connection with such medical treatments.
COVID-19

By signing this agreement, I acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that my child(ren) and I may be exposed to or infected by COVID-19 by attending Norma’s Academy of Dance and that such exposure or infection may result in personal injury, illness, permanent disability, and death. By signing this agreement, I agree that my child and any accompanying persons will not enter Norma’s Academy of Dance if we exhibit any symptoms of COVID-19.

Photo & Video Release:

I hereby grant Norma’s Academy of Dance permission to use my child's photograph/video for promotional purposes and/or social media and Norma’s Academy of Dance’s website. I understand that if I DO NOT want images of my child used, I will indicate this in writing and the signed letter will be emailed or given to the studio in a physical form.

Bright from the Start Exemption

Norma's Academy of Dance is not a licensed child care facility. Norma's Academy of Dance is not required to be licensed by the Georgia Department of Early Care and Learning. Norma's Academy of Dance is exempt from state licensure requirements.

Calendar & Studio Closings

We generally follow the Fulton County & Fayette County School calendars. However, we do not follow all of the school holiday closings. Tuition is calculated to reflect scheduled studio holidays, so these closures are already accounted for in the season tuition rate. All classes meet an average of 35 times per year including additional rehearsals for concerts.

August 11: Classes Begin
August 30-September 1: CLOSED- Labor Day
September 1: Holiday Concert Opt-Out Form Due
September 15: Holiday Concert Fees Due
September 30: Fall/Winter Registration Cutoff
September 8-October 25: 6 Week Fall Session *
October 13-19: CLOSED- Fall Break
October 27- November 22: 4 Week Fall Session *
November 24-November 29: CLOSED- Thanksgiving Break
December 6-December 11: Holiday Concert Rehearsal Week
December 13: Holiday Concert
December 15-20: Holiday Spirit Week
December 20: Last Day of Fall/Winter Classes
December 22-January 4: CLOSED- Winter Holidays
January 5: Classes Resume
January 19: CLOSED- MLK Day
January 30: Spring Concert Opt Out-Form Due
February 9: Spring Concert Fees Due
February 28: Winter/Spring Registration Cutoff
March 2- April 3: 5 Week Spring Session*
March 17: CLOSED- Artist Development/Admin Day *
April 6-12: CLOSED- Spring Break
April 13-May 16: 5 Week Spring Session *
May 23-25: CLOSED- Memorial Day
May 30-June 4: Spring Concert Rehearsal Week
June 6: Spring Concert

*Session class dates are tentative.

Emergency & Weather Policy

NAOD may close due to inclement weather or emergencies. Updates will be sent via email, social media, and website. No refunds will be issued for weather-related closures. Make-up options may be provided if possible.

Policy Agreement

By registering with NAOD, you acknowledge and agree to abide by all policies outlined above. These policies are in place to ensure a safe, respectful, and enriching experience for all dancers and their families.